Problems with Apple

UPDATE: My MacBook should be arriving today on Monday the 18th just like Apple said. Sorry about that Apple. As for FedEx, they are the ones who said it would deliver on the 20th and I suppose it is good that they are delivering before, thus making their customer happy.

Apple makes wonderful products and software but I am recently having some issues with them. I placed an order for an iPod and MacBook. The iPod came when they said it would without my free laser engraving. I then contacted their support team to figure out why I couldn’t get videos on it. It was a combination of updating Quicktime and OS X which the first person I talked to couldn’t figure out.

My MacBook is supposed to be here the latest on Monday, June 18th according to the Apple Order Status website. Well according to FedEx it isn’t coming until June 20th. And according to the email Apple sent me its coming on the 19th. It has overnight shipping and was shipped today, so I don’t know how they came up with three days later. The reason it took so long to actually ship in the first place was because I ordered 2GB of memory instead of the 1GB which is what they stock. Where do you think all customized orders come from. Try China. They outsourced the very simple task of adding a little memory to China.

One last thing, I just wrote all that as I was on hold for the next representative. Although, on the positive side of things, I will end up having a great piece of hardware and some awesome software.

0 Responses to “Problems with Apple”


  1. No Comments

Leave a Reply